In the December session of Hot Topics in Practice, public health leaders from Washington State discuss how to institutionalize a quality management culture in big and small organizations.
Is your organization ready to embrace quality management but doesn’t know how to begin? In the December session of Hot Topics in Practice, public health leaders from Washington State discuss how agencies can transition from one where staff fear quality improvement efforts to one that enthusiastically uses data and methodology for program improvement.
In this one-hour session, the presenters will review practices that helped fully institutionalize quality management throughout their organizations. Recognizing that changing organizational culture doesn’t happen overnight, they will share how key elements such as management champions, a quality council, training, technical assistance, staff expectations, and more were put into place—and strengthened—over time.
Quality management culture isn’t built in a day, but it can be done. Register today to learn lessons for authentically incorporating it into your organization.
The Journey to a Quality Management Culture
Date: Tuesday, December 15, 2015, noon to 1:00 p.m. (PT)
Intended Audience
Local, state, and tribal public health professionals; Public health accreditation coordinators; Quality improvement managers
Presenters
Torney Smith, MEd, Administrator, Spokane Regional Health District, Washington State
Lyndia Wilson, MS, Disease Prevention and Response Division Director, Spokane Regional Health District, Washington State
Amy Fuller, Assessment Coordinator, Kittitas County Public Health Department, Ellensburg, Washington
About Hot Topics in Practice
Hot Topics in Practice is a monthly webinar forum to discuss issues affecting public health practice.
